There's a lot to do on BoomerTowne and so you may find you have a lot of questions. Well, we've got answers. Take a look at the FAQs below for answers to some common questions. If your question isn't listed below then send it to us. Simply go to the e-mailcontact us form and send us an e-mail. We'll get back to you as soon as possible.
LOGIN AND SIGN UP
Does it cost anything to join BoomerTowne?
Membership on BoomerTowne is completely free. To learn more about BoomerTowne, visit our Welcome Center. To sign up now, click here.
I love this site. Can everyone in my family sign up for BoomerTowne.com?
Each household is limited to four accounts on BoomerTowne.com. And users are limited to one account per person. Accounts for individuals caught using more than one account regularly or those representing themselves as BoomerTowne.com will be frozen.
I share an e-mail address with someone else. Can we both use that e-mail address to sign up?
Each BoomerTowne Citizen must have a unique e-mail address. You can easily create a new e-mail address for free by going to Yahoo or Google. Or check your Internet Service Provider to see if you can add a second e-mail address to your account.
I tried signing up for Citizenship, but it didn’t work.
Make sure all the form fields are filled in before you submit your Citizenship. If you continue to have problems and you’ve filled in all the required information, please send us an e-mail.
I want to change my username. How do I do that?
Unfortunately, your username is the only piece of information you are unable to change. You can change your e-mail address, password or other information by clicking the webadmin@boomertowne.com to your address book to ensure the e-mail comes through.
I want to change my password. How do I do that?
You can easily change your password at any time. Simply login in to BoomerTowne and then click on the My Info button on the top in the right corner. This will take you to a page where you can change your password, e-mail address or any of your user information except your username. Make sure to click the “save” button at the bottom of the page before you leave.
BOOMERTOWNE POINTS
How old do I have to be to participate in BoomerTowne Points?
You must be 18 years of age to participate in BoomerTowne Points. Users are limited to one account per person and four accounts per mailing address. Accounts for individuals caught using more than one account regularly or those representing themselves as BoomerTowne.com will be frozen..
How come I’m not receiving my three points for rating BoomerTowne Jokes, as well as Quips and Quotes?
You can earn up to 100 BoomerTowne Points each day by rating Jokes as well as Quips and Quotes. Once you’ve reached the 100 point limit, you will only receive points for the page views.
There are several reasons why your points may have appeared to not be increasing:
- You only receive points per unique page view. So if you’ve visited a page more than once in a particular day, you’ll only get one point that day for viewing that page.
- There are daily limits on some of the activities you can do to earn points. Check out the How to Earn BoomerTowne Points page to find out more.
If you continue to have problems with points that are unrelated to the above points features, please let us know by sending an e-mail.
I redeemed some of my BoomerTowne Points and placed an order but have not received my prize yet. How come?
BoomerTowne Points orders may take 6-8 weeks for delivery based on availability. All BT Prizes are shipped to your given address via USPS or other shipping services. After shipping to the given mailing address, we assume no further responsibility. To ensure delivery, verify your mailing address prior to sending your order.
NEWSLETTER AND E-MAILS
I signed up for the newsletter but am not receiving it. How come?
If you aren’t receiving the BoomerTowne newsletter, check your SPAM folder to see if it got caught by your SPAM filter. If it did, you can ensure receipt of future newsletters by adding boomernews@boomertowne.com to your address book. If the newsletter didn’t show up in your SPAM box then the next step is to make sure you opted in for the newsletter. Login to BoomerTowne.com and then click the My Info button at the top in the right corner. At the bottom of your My Info page, make sure the check box for “Weekly BoomerTowne Newsletter” is selected. Finally, if that box is selected, make sure the e-mail address listed is the one where you want the newsletter delivered. If none of the above information helps resolve the issue and you still aren’t receiving the newsletter, please let us know by sending an e-mail.
I don’t want to receive the newsletter any more. How can I opt out of it?
To unsubscribe to the BoomerTowne newsletter, login using your username/password and then click My Info in the upper, right corner. At the bottom of your Citizen page is a box for the “Weekly BoomerTowne Newsletter”. Make sure this box is unchecked.